How can we help?
Common questions. Still stuck? Contact us.
How do I sign up?+
Click 'Get Started' → choose Student or Company → fill in details → verify OTP sent to your email or phone. Students must be 18+.
Why can't I contact the company directly?+
By design. Every message flows through our admin desk. This keeps the process professional, mediated, and on-record.
How long does placement usually take?+
Average time-to-place is around 11 days for well-completed profiles. Upload your resume and fill your profile fully to speed things up.
Do I need to pay to apply?+
No. Free plan lets you apply. Paid plans unlock premium company shortlists and remove ads.
How does the certificate work?+
After successful completion of an internship, our admin issues you a Certificate of Experience with your name, college, days present, performance rating and the company name — all on Intern Edge letterhead.
I forgot my password.+
Email support@theinternedge.in from your registered address and we'll help you reset it.
How do I upgrade my plan?+
Dashboard → Pricing → pick your plan → pay via Stripe. Access unlocks immediately.
How do I file a complaint?+
Use the Complaint page — it goes directly to our admin desk. We respond within 24 hours on business days.
Can I delete my account?+
Yes. Email support@theinternedge.in from your registered address requesting deletion. We erase your data within 30 days.
What if a company doesn't pay my stipend?+
Contact us immediately at support@theinternedge.in. We'll mediate. Stipends are between you and the company — we're not the employer, but we take non-payment very seriously and can blacklist offending companies.